Great time and care is put into selecting each and every item that is sold on Haus de Milano. Because of the limited-edition nature of our products, we do not offer REFUNDS, however we do allow exchanges on non-custom pieces. All PRE ORDER CUSTOM ITEMS ARE FINAL SALE
Haus de Milano does not accept exchanges on custom pieces. Exchanges are allowed only on non-custom pieces within 3 business days of receipt. Customers must:
Please contact firstname.lastname@example.org within 3 days of item delivery to request an exchange
Customer is responsible for return shipping fee and/or additional costs incurred from shipment
Return shipment must be received within 7 days of the delivered date
Item must be sent back in new condition, unwashed, and unaltered with original tags attached.