Shipping & Delivery

Shipping Policy

Please allow 3 business days for processing & payment verification. Packages generally ship within 7-10 business days excluding weekends and holidays. Pre Orders have separate shipping dates which are specified in the product title of the item you are ordering. Once your order has been shipped, a confirmation will be sent to your e-mail with a tracking number.  If the shipping address was inputted correctly or you’d like to amend the information, please contact Customer Care immediately. Changes cannot be made once the order has been shipped. Customers will be responsible for extra fees incurred if delivery was made to an incorrect address.

All custom pieces are pre-orders. If you purchase a pre-order item, the product will ship as noted in the product description (typically 2-3 weeks). If your order includes non custom items, everything will be shipped together once the custom piece is ready to ship. 

IF YOU ORDER CONTAINS PRE-ORDER & NON PRE-ORDER ITEMS, YOUR ORDER WILL BE SHIPPED ON THE LATEST PRE-ORDER DATE OF YOUR ITEMS, STATED AT THE TIME OF PURCHASE. 

FOR EXAMPLE:
ITEM 1 - NON PRE-ORDER
ITEM 2 - JUNE 15TH

THE PACKAGE WILL BE SHIPPED ON JUNE 15th. 

IF YOU WISH TO HAVE YOU NON PRE-ORDER ITEMS SOONER, PLEASE SEPERATE YOUR ORDERS.

 

Shipping Cost

US/Canada

  • Standard Shipping shipped via USPS. A tracking number willbe provided once shipped.

  • Shoes are shipped via DHL. A tracking number willbe provided once shipped.